Shipping policy
Processing time
Orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping rates and delivery times
Because we offer a wide range of general merchandise from different suppliers, shipping costs and estimated delivery times are calculated at checkout based on your delivery address, the items ordered, and the shipping method selected. Estimated delivery windows are also shown on the product page.
International shipping
We ship to many countries. International orders may be subject to customs duties, import taxes, and fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow up to 48 hours for tracking information to update.
Lost, delayed, or damaged packages
We are not responsible for delays caused by the shipping carrier, customs processing, or events outside our control. If your package arrives damaged or appears to be lost in transit, please contact us so we can assist you.
Questions?
Contact us at contact@prestigeselectstore.com, Monday to Friday, 9:00 AM - 6:00 PM.